Frequently Asked Questions
Fees and Payments
We accept the following forms of payment.
- Company checks
- Credit cards through PayPal
- Electronic funds transfer (ACH) through:
- Chase QuickPay (if you are a Chase customer)
- Dwolla
- QuickBooks Payments
- Wire transfer
We reserve the right to require payment by cashier’s check or money order.
International clients must ever pay project in full in advance or place the full project amount into a 3rd-party administrated escrow account.
Project
Yes. We are a multidiscipline communications consultancy providing a wide range of engineering, management consulting, marketing communications and workforce development services. As such, all projects start with a creative, design or project brief that describes the project’s parameters including, but not limited to, details of client’s current situation, product or service specifics, market information, work product and/or services desired, project objectives and deliverables and their format, project start and completion dates, associated budget(s), and key contacts.
If a client does not have a creative, design or project brief at the time of request for estimate or proposal and Mountain Stream Group must employ a consultation to develop a project brief for the purposes of estimate or proposal preparation, we reserve the right to charge the client for our time.
