Industrial Marketing: Can Social Media Play a Role? Can Social Media Work?
These and many similar questions are being asked and debated across the industrial marketing spectrum. And, there is no clear consensus.
The following is a look at why the answer might be maybe.
1. Fear is holding back adoption.
In general engineers don’t have a lot of spare time on their hands. Part of the reason for the lack of time on their hands to engage in social networking can be attributed to their inability to get to social media. The SAE International’s Do mobility engineers use social media? study surveyed nearly 1200 members and found only 55% said they use social media for work and only 52% of companies permit social media use during business hours.
Additionally, MarketingProfs What Works in 2011: B2B Marketing report finds that the number of companies restricting social media use is growing. Facebook, while the most popular of the social networking channels, is also the most blocked by companies.
Security and over exposure of information are the Top 2 fears of companies according to McAfee Inc.’s Web 2.0: A Complex Balancing Act – The First Global Study on Web 2.0 Usage, Risks and Best Practices Report. The study found over 60% of the respondents stated their company suffered losses averaging of $2 million related to security issues.